Question 1

How do I rent medical equipment from Salkes Padang?

Accepted Answer

Simply select your required equipment on the website, click 'Booking', and you will be connected to our WhatsApp. Our team will verify rental duration, delivery address in Padang, and dispatch with our medical courier.

Question 2

Is there a security deposit required for equipment rentals?

Accepted Answer

Yes, we require a reasonable security deposit (e.g., IDR 100,000 for wheelchairs). The deposit is refunded 100% in full once the rental concludes and equipment is retrieved in good condition.

Question 3

How do you ensure the hygiene and sterilization of rented equipment?

Accepted Answer

Every piece of equipment undergoes a 3-stage hospital-grade disinfection and full mechanical functional inspection before dispatch to your home.

Question 4

How long does it take for equipment delivery or nurse arrival?

Accepted Answer

Within Padang City limits, standard delivery takes 1 to 3 hours. Emergency oxygen cylinder orders are prioritized for rapid on-call delivery.

Question 5

Can I purchase prescription medications at Salkes Padang Pharmacy?

Accepted Answer

Yes. Simply send a photo of your doctor's prescription when connecting via WhatsApp. Our licensed pharmacist will verify the prescription prior to preparation.

Question 6

Are the visiting homecare nurses officially licensed?

Accepted Answer

All our visiting nurses hold active national registration licenses (STR), formal nursing degrees, and clinical hospital care experience.

Frequently Asked Questions

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